Harbor Hotels
14-property boutique chain drowning in after-hours reservation calls. Replaced a 14-person night shift with a fully autonomous voice agent.
AI Engineering · Deployed & Monitored
We build voice agents, RAG pipelines, and autonomous workflows — and put them in front of real users in weeks, not quarters.
Deployed · Feb 2026
Harbor Hotels
Voice AI · Hospitality
92%
calls auto-resolved
Deployed · Dec 2025
Axia Capital
RAG System · Fintech
3.4s → 0.8s
query latency
Trusted by leading enterprises
Six practices. One team. Every engineer has 8+ years.
Six verticals where we've deployed production AI. Deepest in Insurance and Healthcare.
Multi-agent claim pipelines that auto-triage, detect fraud, and resolve in hours not days.
HIPAA-compliant AI for prior auth, clinical documentation, and patient engagement.
Voice agents that handle reservations, concierge, and guest services around the clock.
RAG systems for research, compliance document triage, and client-facing AI assistants.
Contract analysis, due diligence automation, and matter intake agents for law firms.
Lead qualification agents, property matching, and document processing for brokerages.
Measured outcomes from three recent builds.
14-property boutique chain drowning in after-hours reservation calls. Replaced a 14-person night shift with a fully autonomous voice agent.
Analysts losing 6+ hours a week hunting through PDFs, memos, and spreadsheets. Built a RAG research agent with 98.2% citation accuracy.
Manual claim triage bottlenecked at 400/day with inconsistent fraud detection. Five orchestrated agents now handle the full pipeline.
Engineering deep-dives from practitioners, not marketers.

Retrieval is 80% of the answer quality and 5% of the demos. A field guide to chunking, reranking, citations, and the eight stages teams skip.

Sub-second latency isn't the goal. Predictable latency, with the right barge-in semantics, is what makes a voice agent feel human.
Every engagement follows the same four phases. No exceptions.
Two-week sprint to map your users, data, and the shape of the problem.
A written system design — models, evals, guardrails, cost ceilings — before a line of code.
Two-week cycles with live demos. You see progress, you steer.
Deploy, monitor, iterate. We stay on for 60 days post-launch by default.
Six reasons clients stay.
We didn't bolt AI onto a legacy agency. Every engagement starts from models, evals, and guardrails.
8+ years average on our team. No one junior is on your project, ever.
Jersey City strategy. Surat build velocity. Effective 18-hour workdays.
We ship systems that stay up, scale, and cost less than the alternative.
Weekly async Looms. Shared repos. A Linear board you can watch in real time.
We embed as your technical co-founder. Architecture, product design, and hands-on engineering — one team, not three contractors.
“Mindlytic delivered our voice AI agent in 6 weeks. It handles 47 concurrent calls and our guests can't tell it's not human. The payback period was under 5 months.”